What is a CRM & Why is it Important for Your NZ Business?
A Customer Relationship Management system (CRM) is a system that notifies you when a potential lead has interacted with an ad, opened an email, or clicked on a link etc.
A CRM is an invaluable tool in your business’s arsenal as it lets you track and monitor how certain marketing efforts are performing and which ones are getting the most engagement.
HubSpot’s CRM notifies you on what the customer is looking for, when they are looking for it, how long they were searching, what interests them and basically, what makes them “tick”.
You are then able to address their questions with a piece of tailored material that is more likely to convert that customer into a paying client.
Through HubSpot this whole process can be totally automated so once the sales process is set up, no more work is required! As HubSpot partners in Tauranga and Hamilton, Quentosity can set up these processes for you so all you have to do is focus on selling!
Check out our blog “Why Your Business Needs a Solid CRM“.